News
Falling infant and child mortality rates not equal across NSW
23 Aug 2021
The Biennial report of the deaths of children in New South Wales: 2018 and 2019, incorporating reviewable deaths of children, tabled in Parliament by NSW Ombudsman Paul Miller, details how, over the 15-year period from 2005 to 2019, for infants aged less than 1, mortality rate declined by 30%. For children aged 1 to 17 years, the rate declined by 26%.
Reduced complaint-line hours due to COVID-19
18 Aug 2021
Our contact hours have changed temporarily. You can call us Monday to Friday between 9am and 12pm, and 1pm and 3pm.
New report released - An inherent conflict of interest: councils as developer and regulator
15 Dec 2020
There is inherent potential for conflicts of interest when NSW local councils undertake their own developments, according to a new report by the NSW Ombudsman.
The report An inherent conflict of interest: councils as developer and regulator, tabled in Parliament today by Acting Ombudsman Paul Miller, has found this potential exists because there are no clear guidelines or best-practice approaches for instances when a local council is both the developer as well as being the regulator of that development.
The report also highlights an instance when such a conflict of interest led to unlawful action.