Effective complaint management systems workshop

Learn what an effective system for managing complaints is and how to put it in place in your organisation.

We are currently updating this course to reflect most recent best practice and an update in the guidance policy. If you would like to register your interest in this course after development or would like to discuss a tailored workshop, we would be happy to help. Please contact us at training@ombo.nsw.gov.au

Related training and events

Fundamentals of complaint handling

Get the skills and confidence you need to effectively handle customer complaints.

Managing unreasonable conduct by complainants

Learn how to manage unreasonable conduct and deliver supporting policies and strategies.

Contact us

If you need help choosing training that best meets your needs, contact our Engagement and Training Unit or (02) 9286 0900.