About us

Find out more about the NSW Ombudsman's statutory role, how we work and how to get in touch.

The office of the Ombudsman is a member of the International Ombudsman Institute.


We are the experts in complaint handling for the public and community sectors. We are also renowned for our training in areas of access and equity, and investigations. You can book a workshop as an individual or small team. We also offer in-house workshops for teams from a single organisation. Learn more