The NSW Ombudsman is an independent and impartial watchdog. Our job is to make sure that agencies we watch over fulfill their functions properly and improve their delivery of services to the public. 

Ombudsman's message

Search publications

I am looking for:

In the publication category:


What is happening at the Ombo’s

OCV Annual Report

29 Apr 2016

2015 marks the 20th year of operation of the OCV scheme in NSW. Official Community Visitors (OCVs) are independent statutory appointees of the Minister for Disability Services and the Minister for Family and Community Services. They operate under the Community Services (Complaints, Reviews and Monitoring) Act 1993 (CS CRAMA) and Regulations.

Read more news