The NSW Ombudsman is an independent and impartial watchdog. Our job is to make sure that agencies we watch over fulfill their functions properly and improve their delivery of services to the public. The current Ombudsman is Bruce Barbour. 

Ombudsman's message

Search publications

I am looking for:

In the publication category:


What is happening at the Ombo’s

NSW Ombudsman Annual Report 2013–2014

30 Oct 2014

The Ombudsman has today tabled his Annual Report for 2013–2014.

Our annual report is a significant way of communicating what we have done in the last twelve months and is also an opportunity for us to share information and increase public understanding about who we are and what we do.

While statistics do not provide a full picture of the Ombudsman’s work, they do show that the office continues to deal with a large number of matters. This year, the Ombudsman received 35,456 complaints and notifications. This includes 9,505 formal matters and 25,951 informal matters.

Read more news