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  1. Posters, brochures and forms - NSW Ombudsman

    13 Apr 2022 Posters, brochures and forms.

  2. Investigation training - NSW Ombudsman

    20 Apr 2022 NSW Ombudsman investigation and administrative law workshops explore the essential processes and obligations for conducting investigations in the workplace.

  3. Submissions to Parliamentary Committees and other bodies - NSW Ombudsman

    19 Sep 2022 Submissions to Parliamentary Committees and other bodies.

  4. Monitor Aboriginal programs - NSW Ombudsman

    30 Jun 2023 Monitor Aboriginal programs. Our Aboriginal Engagement and Programs Division (AEPD) monitors and assesses Aboriginal programs under Part 3B of the Ombudsman Act 1974. We aim to improve the administration and delivery of Aboriginal programs in NSW.

  5. How to make a complaint - NSW Ombudsman

    13 Apr 2022 Steps on how to make a complaint

  6. Handle complaints - NSW Ombudsman

    22 Mar 2022 Handle complaints. An essential part of our work is handling complaints. Anyone can complain to us. We handle complaints about most NSW government agencies, local councils and community service providers. We may investigate a complaint if we suspect

  7. Investigating complaints - NSW Ombudsman

    13 Feb 2024 Investigating complaints. This course provides you with an understanding of core investigative principles and knowledge on how to conduct a simple investigation into a complaint. You will also understand how to analyse evidence and write up findings.

  8. Protections under the PID Act - NSW Ombudsman

    1 Oct 2023 Protections under the PID Act. What this guideline covers. People who report wrongdoing need to be confident they will be protected from harm or disadvantage as a result of making a disclosure. Agencies need to accurately and quickly identify that a

  9. Dealing with voluntary PIDs - NSW Ombudsman

    1 Oct 2023 Dealing with voluntary PIDs. What this guideline covers. Dealing with a voluntary public interest disclosure (PID) appropriately is key to a healthy ‘speak up’ culture and a strong PID framework, because it is the type of disclosure made when a

  10. Upcoming PID training - NSW Ombudsman

    13 Apr 2022 NSW Ombudsman's upcoming workshops