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  1. What we do - NSW Ombudsman

    13 Apr 2022 We handle complaints about most NSW government agencies, local councils and community service providers. We can also monitor and review how community services are delivered. Encourage good administration in the public sector, monitor Aboriginal

  2. Guidance for agencies - NSW Ombudsman

    13 Apr 2022 NSW Ombudsman's guidance for agencies

  3. Access to information - NSW Ombudsman

    13 Apr 2022 Access to information. Information available to the public. Under the  Government Information (Public Access) Act 2009 (GIPA Act), we must make certain information easily available to the public. This is known as ‘open access information’. It

  4. Making a complaint - NSW Ombudsman

    13 Apr 2022 Making a complaint to the NSW Ombudsman. If you are unhappy with the way you’ve been treated by a NSW Government agency or community service provider, you can make a complaint. There are many benefits of making a complaint and telling someone

  5. Policies - NSW Ombudsman

    13 Apr 2022 Policies. We have a range of policies, frameworks, charters and plans that guide our work and help our staff understand our vision, mission, values and purpose. How we plan to do our work. How we work. Media and social media  policy. Feedback about

  6. Copyright - NSW Ombudsman

    12 Dec 2011 Copyright. Crown Copyright, NSW Ombudsman. This work is copyright. However material from this site may be copied and published without the permission of the Ombudsman on the condition that the meaning of the material is not altered and the NSW

  7. Reviewable deaths - NSW Ombudsman

    22 Mar 2022 Reviewable deaths. Under Part 6 of the Community Services (Complaints, Reviews and Monitoring) Act 1993, we conduct in-depth reviews of:. deaths of children in circumstances of abuse or neglect. deaths of children in care or detention. These are

  8. Accessibility - NSW Ombudsman

    12 Dec 2011 Accessibility. Resizing text on this website. You can change the size of the text on our website to suit your preference using your browser setting. If you are using Microsoft Internet Explorer, go to the View menu at the top of your screen, select

  9. Monitor Aboriginal programs - NSW Ombudsman

    30 Jun 2023 Monitor Aboriginal programs. Our Aboriginal Engagement and Programs Division (AEPD) monitors and assesses Aboriginal programs under Part 3B of the Ombudsman Act 1974. We aim to improve the administration and delivery of Aboriginal programs in NSW.

  10. Adapt

    2 Oct 2019