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In this report we examine Revenue NSW’s conduct in its design and use of its garnishee order system for recovering unpaid fines and other state debts since 2016. The investigation looked at whether decisions produced by the garnishee order system complied with the legislation that gives Revenue the power to issue garnishee orders.

A map of automated decision-making in the NSW Public Sector (ADM mapping report) is a special report under section 31 of the Ombudsman Act 1974 and an initiative by the NSW Ombudsman to increase visibility in the use of automated decision-making systems (ADM systems) across the NSW public sector.

The NSW Ombudsman Formal investigations summary report 2022-23 is a summary of completed investigations by the Office from 1 October 2022 to 30 September 2023.

Our latest report assesses what the NSW Department of Communities and Justice has done to improve responses to children who present alone to homelessness services. We first reported on this issue in 2018 and again in 2020. There are still outstanding actions needed.

The Department of Communities & Justice (DCJ)  had a five-year strategy to reduce overrepresentation of Aboriginal children in out-of-home care (OOHC).

The strategy did not reduce Aboriginal over-representation in OOHC. None of the four targets were achieved. There was some progress toward each target, and DCJ came close to achieving one.

This report sets out the findings of audits we conducted on six local government councils
under the PID Act 1994.