50 years pursuing fairness for NSW 1975–2025
Investigations and reports by the Ombudsman have led to transformational changes in public administration. Discover the history of the NSW Ombudsman, written by Dr Lisa Murray, public historian.
The need for an Ombudsman
It took a decade of debate before the NSW Ombudsman was established in 1975 to be the citizen’s impartial arbiter.
Fairness and accountability
A key function of the Ombudsman is to improve public administration.
Upholding open government
Explaining decisions, minimising red tape, and monitoring access to government information are all pillars supporting fairness, government transparency and accountability.
Protecting human rights
The Ombudsman’s oversight of public authorities includes ensuring citizens are treated lawfully and fairly.
Oversight and monitoring
The NSW Ombudsman has been tasked over the years with some important audit and monitoring functions.
Promoting integrity
The Ombudsman has set the standards for independent scrutiny, fairness and accountability.
