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NSW Ombudsman

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Public interest disclosure (whistleblowing) resources

  • Model internal reporting policies

    Public authorities are required to have a policy and procedures on handling PIDs (Public Interest Disclosures or whistleblowing). This is a guideline on what your model policy should be based on.

    Learn more
  • Organisational commitment guidelines (A1 to A4)

    These documents provide guidance to agencies on internal reporting systems, PID policies, dealing with reports of wrongdoing, reporting requirements, staff awareness and training.

    Learn more
  • Facilitating reporting - Guidelines B1 to B6

    These documents provide guidance about the types of wrongdoing and how to report.

    Learn more
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News and Media

Image for Greater transparency needed for NSW Government’s use of machine technology in decision-making
29 Nov

Greater transparency needed for NSW Government’s use of machine technology in decision-making

NSW Ombudsman Paul Miller has called for greater visibility of the use of artificial intelligence (AI) and other machine technology by NSW Government agencies.In a report tabled in Parliament this mor… read more
Image for The NSW Ombudsman’s Office Annual Report: 2020-21 has been tabled in Parliament today
26 Oct

The NSW Ombudsman’s Office Annual Report: 2020-21 has been tabled in Parliament today

The report, tabled by NSW Ombudsman Paul Miller, discusses the 24,733 contacts received by the office, including detailed data and general observations about 13,315 actionable complaint… read more
Image for NSW Child Death Review Team Annual Report 2020-21 tabled
26 Oct

NSW Child Death Review Team Annual Report 2020-21 tabled

The NSW Ombudsman and Convenor of the NSW Child Death Review Team (CDRT) Paul Miller tabled the NSW Child Death Review Team Annual Report 2020-21 in Parliament today. read more
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Integrity | Impartiality | Transparency | Professionalism | Respect

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We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.