Due to ongoing COVID impacts on staffing, we may not be able to reply to complaints in our usual 10 business day timeframe. We will prioritise urgent matters.

NSW Ombudsman

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Monitoring and review functions

News and Media

Image for Public housing failures in meeting the needs of tenants with disability
29 Jul

Public housing failures in meeting the needs of tenants with disability

NSW Ombudsman Paul Miller has called for significant improvements to be made to the delivery of public housing disability modifications. His report to Parliament tells the story of 3 public housing te… read more
Image for Insufficient action to implement strip search safeguards for children and young people in detention
13 May

Insufficient action to implement strip search safeguards for children and young people in detention

A report of the NSW Ombudsman, Paul Miller, has been tabled in Parliament today (Strip searches in youth detention: a follow-up report under section 27 of the Ombudsman Act 1974) calling on the Govern… read more
Image for The Ombudsman’s jurisdiction to investigate when there are related court proceedings
4 May

The Ombudsman’s jurisdiction to investigate when there are related court proceedings

The report relates to a provision of the Children and Young Persons (Care and Protection) Amendment (Family is Culture) Bill 2022, which proposes an amendment to the Ombudsman Act. The amendment conce… read more
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A young woman showing her father how to find information on a smart phone.
 

We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.

[Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.]