The NSW Ombudsman is an independent and impartial watchdog. Our job is to make sure that agencies we watch over fulfill their functions properly and improve their delivery of services to the public. 

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What is happening at the Ombo’s

Oversight of the Public Interest Disclosures Act

22 Nov 2017

The Acting NSW Ombudsman, Professor John McMillan, tabled in Parliament his annual report on his oversight of the Public Interest Disclosures Act 1994 (PID Act).

The focus of this year’s annual report is the operational challenges faced by public authorities. We listened to the experience of practitioners and unsurprisingly, their most difficult challenge is to manage the human elements – such as creating an ethical climate that welcomes staff speaking up, and dealing with the heightened emotions of the parties involved in the internal reporting process.

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