Online complaint form error – 12 to 14 October
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NSW Ombudsman
How we can help
Information for individuals
Training and workshops
Public interest disclosure (whistleblowing) resources
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Model internal reporting policies
Public authorities are required to have a policy and procedures on handling PIDs (Public Interest Disclosures or whistleblowing). This is a guideline on what your model policy should be based on.
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Organisational commitment guidelines (A1 to A4)
These documents provide guidance to agencies on internal reporting systems, PID policies, dealing with reports of wrongdoing, reporting requirements, staff awareness and training.
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Facilitating reporting - Guidelines B1 to B6
These documents provide guidance about the types of wrongdoing and how to report.
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News and Media
26 Oct
The NSW Ombudsman’s Office Annual Report: 2020-21 has been tabled in Parliament today
The report, tabled by NSW Ombudsman Paul Miller, discusses the 24,733 contacts received by the office, including detailed data and general observations about 13,315 actionable complaint…
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26 Oct
NSW Child Death Review Team Annual Report 2020-21 tabled
The NSW Ombudsman and Convenor of the NSW Child Death Review Team (CDRT) Paul Miller tabled the NSW Child Death Review Team Annual Report 2020-21 in Parliament today.
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19 Oct
Wrong conduct and potential systemic issues in procurement of a contractor to fill a senior executive role
The NSW Ombudsman has made findings of wrong conduct by the Department of Planning and Environment (DPE) in procuring the services of a contractor to ‘act in’ a vacant senior executive rol…
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Our values
Integrity | Impartiality | Transparency | Professionalism | Respect
We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.