Pursuing fairness for the people of NSW
Do you have a complaint about a NSW Government agency, local council or community service provider?
Make a complaintThe NSW Ombudsman is an independent integrity agency that pursues fairness for the people of NSW. We strive to ensure that those entrusted with public power and resources fulfil their responsibilities and treat everyone fairly.
This report concerns the reviewable deaths of children in NSW during 2022 and 2023, and our work and activities in relation to reviewable deaths since its last such report in November 2023.
The report concerns the 885 children who died in NSW in 2022 and 2023 and includes information about longer term trends in child mortality between 2009 and 2023.
The NSW Ombudsman has tabled its Annual Report 2024–25 and the NSW Child Death Review Team (CDRT) Annual Report 2024–25 in the Parliament of NSW today.
In August 2024, the NSW Ombudsman tabled a report in Parliament following its investigation into the administration of inmate discipline in correctional centres.
Learn how to develop, maintain, and improve an effective complaint management system with our new training course.
The NSW Ombudsman shone a spotlight on the fair and ethical use of artificial intelligence (AI) in the public sector, at the Australasian and Pacific Ombudsman Region Conference, which ran from September 3 – 5 in Taipei, Taiwan.
We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.
Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.
