Our hours have changed in response to the latest Covid 19 heath measures.  Find out more.

NSW Ombudsman

How we can help

Public interest disclosure (whistleblowing) resources

  • Model internal reporting policies

    Public authorities are required to have a policy and procedures on handling PIDs (Public Interest Disclosures or whistleblowing). This is a guideline on what your model policy should be based on.

    Learn more
  • Organisational commitment guidelines (A1 to A4)

    These documents provide guidance to agencies on internal reporting systems, PID policies, dealing with reports of wrongdoing, reporting requirements, staff awareness and training.

    Learn more
  • Facilitating reporting - Guidelines B1 to B6

    These documents provide guidance about the types of wrongdoing and how to report.

    Learn more
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News and Media

Image for Falling infant and child mortality rates not equal across NSW
24 Aug

Falling infant and child mortality rates not equal across NSW

The Biennial report of the deaths of children in New South Wales: 2018 and 2019, incorporating reviewable deaths of children, tabled in Parliament by NSW Ombudsman Paul Miller, details how, over… read more
Image for Reduced complaint-line hours due to COVID-19
18 Aug

Reduced complaint-line hours due to COVID-19

Our contact hours have changed temporarily. You can call us Monday to Friday between 9am and 12pm, and 1pm and 3pm. read more
Image for Investigation into strip searches in youth justice facilities
8 Jun

Investigation into strip searches in youth justice facilities

A special report of the NSW Ombudsman has been tabled in Parliament today, following an investigation into the strip searching of 3 young people at Frank Baxter Youth Justice Centre in 2019.The search… read more
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Our values

Integrity | Impartiality | Transparency | Professionalism | Respect

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We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.