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NSW Ombudsman

How we can help

Public interest disclosure (whistleblowing) resources

  • Model internal reporting policies

    Public authorities are required to have a policy and procedures on handling PIDs (Public Interest Disclosures or whistleblowing). This is a guideline on what your model policy should be based on.

    Learn more
  • Organisational commitment guidelines (A1 to A4)

    These documents provide guidance to agencies on internal reporting systems, PID policies, dealing with reports of wrongdoing, reporting requirements, staff awareness and training.

    Learn more
  • Facilitating reporting - Guidelines B1 to B6

    These documents provide guidance about the types of wrongdoing and how to report.

    Learn more
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News and Media

Image for The NSW Ombudsman’s Office Annual Report: 2020-21 has been tabled in Parliament today
26 Oct

The NSW Ombudsman’s Office Annual Report: 2020-21 has been tabled in Parliament today

The report, tabled by NSW Ombudsman Paul Miller, discusses the 24,733 contacts received by the office, including detailed data and general observations about 13,315 actionable complaint… read more
Image for NSW Child Death Review Team Annual Report 2020-21 tabled
26 Oct

NSW Child Death Review Team Annual Report 2020-21 tabled

The NSW Ombudsman and Convenor of the NSW Child Death Review Team (CDRT) Paul Miller tabled the NSW Child Death Review Team Annual Report 2020-21 in Parliament today. read more
Image for Wrong conduct and potential systemic issues in procurement of a contractor to fill a senior executive role
19 Oct

Wrong conduct and potential systemic issues in procurement of a contractor to fill a senior executive role

The NSW Ombudsman has made findings of wrong conduct by the Department of Planning and Environment (DPE) in procuring the services of a contractor to ‘act in’ a vacant senior executive rol… read more
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Our values

Integrity | Impartiality | Transparency | Professionalism | Respect

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We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.