Our hours have changed in response to the latest COVID-19 health measures.
NSW Ombudsman
How we can help
Information for individuals
Training and workshops
Information in other languages
Information in Easy English
Information in Plain English
Public interest disclosure (whistleblowing) resources
-
Model internal reporting policies
Public authorities are required to have a policy and procedures on handling PIDs (Public Interest Disclosures or whistleblowing). This is a guideline on what your model policy should be based on.
Learn more -
Organisational commitment guidelines (A1 to A4)
These documents provide guidance to agencies on internal reporting systems, PID policies, dealing with reports of wrongdoing, reporting requirements, staff awareness and training.
Learn more -
Facilitating reporting - Guidelines B1 to B6
These documents provide guidance about the types of wrongdoing and how to report.
Learn more
News and Media
18 Jan
Wrong conduct and potential systemic issues in procurement of a contractor to fill a senior executive role
The NSW Ombudsman has made findings of wrong conduct by the Department of Planning and Environment (DPE) in procuring the services of a contractor to ‘act in’ a vacant senior executive rol…
read more
13 Dec
Monitoring whistleblowing in NSW depends on good reporting and compliance
A NSW Ombudsman’s report on public sector whistleblowing shows that investigating agencies (which include the ICAC, the Ombudsman and the Law Enforcement Conduct Commission)&…
read more
29 Nov
Greater transparency needed for NSW Government’s use of machine technology in decision-making
NSW Ombudsman Paul Miller has called for greater visibility of the use of artificial intelligence (AI) and other machine technology by NSW Government agencies.In a report tabled in Parliament this mor…
read more
Our values
Integrity | Impartiality | Transparency | Professionalism | Respect
We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.