The NSW Ombudsman is an independent and impartial watchdog. Our job is to make sure that agencies we watch over fulfill their functions properly and improve their delivery of services to the public.
- Good conduct and administrative practice - Guidelines for state and local government
- NSW Ombudsman project on the transfer of ADHC accommodation for people with complex support needs - NEW
- Effective complaint handling guidelines - 3rd edition
What is happening at the Ombo’s13 Mar 2018
The Joint Protocol to reduce the contact of people with disability in supported accommodation with the criminal justice system aims to reduce unnecessary contact with the Police in relation to incidents that would be better managed within the disability accommodation service, and to improve relationships and communication between local police and disability services.
We have developed two short videos to make it as easy as possible for disability support workers and managers to quickly understand the Joint Protocol and what they need to do:Read more news