Reports
Browse our library to find our special reports to Parliament, research reports, and Parliamentary and other submissions. Search by keywords, title, topic and report type.
All reports
'More than shelter – addressing legal and policy gaps in supporting homeless children' A progress report
Reports to Parliament
This report examines progress in implementing our previous recommendations, and makes further recommendations.
Submission to the Legislative Council Select Committee on the High Level of First Nations People in Custody & Oversight and Review of Deaths in Custody
Parliamentary submissions
NSW Ombudsman response to the Inquiry into the High Level of First Nations People in Custody & Oversight and Review of Deaths in Custody.
Submission to the National Review of Hotel Quarantine
Other submissions
This is a copy of our submission to the National Review of Hotel Quarantine. The submission outlines complaints received by the NSW Ombudsman relating to the hotel quarantine arrangements in place in New South Wales in response to the COVID-19 pandemic as well as suggestions concerning complaint-handling in the context of quarantine arrangements.
Investigation into actions taken by SafeWork NSW Inspectors in relation to Blue Mountains City Council workplaces
Reports to Parliament
This report sets out the findings and recommendations of the Ombudsman’s investigation into SafeWork NSW (SafeWork). The investigation was started following a complaint by Blue Mountains City Council (BMCC) in 2018. BMCC alleged wrong administrative conduct by SafeWork when it took various complianc
Supplementary Submission to the Legislative Council Public Accountability Committee - Inquiry into the budget process for independent oversight bodies and the Parliament of New South Wales
Parliamentary submissions
The Public Accountability Committee of the Legislative Council (the PAC), in its inquiry into “the budget process for independent oversight bodies and the Parliament of New South Wales”, held public hearings on 12 December 2019 and 13 December 2019. This document sets out the Ombudsman’s responses t
Oversight of the Public Interest Disclosures Act 1994 Annual Report 2018-19
Annual reports
This report is made pursuant to s 6B of the Public Interest Disclosures Act 1994 (PID Act). It describes how public sector agencies are discharging their responsibilities under that Act and the activities of this office to support those agencies and persons who make public interest disclosures.
Official Community Visitors Annual Report 2018-19
Annual reports
The Official Community Visitor annual report is a public record of the official community visitor scheme for the financial year 2018-2019. The report outlines the role of the visitors, their work, statistical information and financial reports.
Submission to the Legislative Council Public Accountability Committee - Inquiry into the budget process for independent oversight bodies and the Parliament of New South Wales
Parliamentary submissions
The Public Accountability Committee of the Legislative Council (the PAC) is conducting an inquiry into “the budget process for independent oversight bodies and the Parliament of New South Wales”. The NSW Ombudsman’s Office has provided this submission to assist the PAC in its deliberations.
NSW Ombudsman Annual Report 2018-19
Office Annual Reports
Our annual report is a public record of our work for the financial year 2018–19. This report provides information on the activities, achievements and performance of the NSW Ombudsman for the 2018–19 financial year.
NSW Child Death Review Team Annual Report 2018-19
Annual reports
This annual report describes the operations of the NSW Child Death Review Team (CDRT) during 2018–19. The report has been prepared pursuant to section 34F of the Community Services (Complaints, Reviews and Monitoring) Act 1993.
OCHRE Review Report - 28 October 2019
Reports to Parliament
The OCHRE Review Report is a special report to Parliament that details the NSW Ombudsman’s assessment of OCHRE over the past five years. The key initiatives under OCHRE are: Healing; Aboriginal Language and Culture Nests; Local Decision Making; OCHRE Aboriginal Economic Prosperity Framework; Solutio
Public Interest Disclosures Steering Committee Annual Report 2018-19
Annual reports
The Public Interest Disclosures Steering Committee is established under section 6A of the Public Interest Disclosure Act 1994 (PID Act). Under this section, the Ombudsman, as chairperson of the Steering Committee, is required to prepare an annual report of the Committee’s activities and any recommen
