Reports
Browse our library to find our special reports to Parliament, research reports, and Parliamentary and other submissions. Search by keywords, title, topic and report type.
All reports
NSW Ombudsman Annual Report 2008-09
Office Annual Reports
Our annual report is a public record of our work for the financial year 2008-2009. It provides the community with an opportunity to find out what we have achieved and the way we have achieved it.
The death of Ebony - The need for an effective interagency response to children at risk - Special report to Parliament - October 2009
Reports to Parliament
This report provides a background of Ebony and her family situation and an overview of agency involvement. It outlines this office investigation and findings in relation to five key agencies and the steps taken by these agencies to address identified deficiencies.
Report under Section 49(1) of the Surveillance Devices Act 2007 for the 6 months ending June 2009
Reports to Parliament
The Surveillance Devices Act 2007 (NSW) (SD Act) began operation on 1 August 2008 and repealed the Listening Devices Act 1984 (NSW) (LD Act). The SD Act allows for the use of surveillance devices to investigate crime and to enable evidence to be obtained of the commission of such crime or the identi
Impact of Criminal Infringement Notices on Aboriginal communities Review - August 2009
Reports to Parliament
The Review of the impact of Criminal Infringement Notices on Aboriginal communities examines the police use of Criminal Infringement Notices or 'CINs' to fine adults suspected of offensive conduct, offensive language, shoplifting and a limited range of other minor offences. Following a trial in 1
Official Community Visitors Annual Report 2006-07
Annual reports
The Official Community Visitor annual report is a public record of the official community visitor scheme for the financial year 2006-2007. The report outlines the role of the visitors, their work, statistical information and financial reports.
Community participation complaint handling - C&DS review June 2009
Reports to Parliament
The Ombudsman is the independent and impartial watchdog for people receiving community services in NSW. We promote the awareness of the rights and obligations of service receivers and service providers under community welfare legislation. In part we do this by reviewing the complaint handling system
Individual planning in DADHC large residential centres summary - C&DS report June 2009
Reports to Parliament
Residential centres, formerly known as 'institutions', accommodate people with disabilities in congregate settings. Small residential centres accommodate between seven and 20 people on the one site, while large residential centres house more than 20 people on site. Almost three-quarters (70) of the
Individual planning in DADHC large residential centres - C&DS review June 2009
Reports to Parliament
Residential centres, formerly known as 'institutions', accommodate people with disabilities in congregate settings. Small residential centres accommodate between seven and 20 people on the one site, while large residential centres house more than 20 people on site.
Report under Section 49(1) of the Surveillance Devices Act 2007 for the 6 months ending December 2008
Reports to Parliament
The Surveillance Devices Act 2007 (NSW) ('the Act') began operation on 1 August 2008 and repealed the Listening Devices Act 1984 (NSW). The Act allows for the use of surveillance devices to investigate crime and to enable evidence to be obtained of the commission of such crime or the identity or loc
Report of Reviewable Deaths in 2007 Volume 2: Child deaths
Reports into the deaths of children
This is volume 2 of our annual report on reviewable deaths in 2007. It documents our review of the deaths of 162 children.
Official Community Visitors Annual Report 2007-08
Annual reports
The Official Community Visitor annual report is a public record of the official community visitor scheme for the financial year 2007-2008. The report outlines the role of the visitors, their work, statistical information and financial reports.
Opening up government - Review of the Freedom of Information Act 1989
Reports to Parliament
This report details our comprehensive review of the FOI Act 1989, and provides a blueprint for accessing government information in the future. The Ombudsman's recommendations are built around three key elements: a greater level of proactive disclosure of information; the drafting of a new, clearly w
