Ombudsman's audit report recommends improvements to councils' public interest disclosure practices
21 Nov 2022
A report by the NSW Ombudsman tabled today, has highlighted the importance of local councils having systems in place to ensure that public interest disclosures (PIDs) are encouraged, identified, and reported.
The report, titled Public Interest Disclosures Act 1994 Audit Report: Summary of Public Interest Disclosure Audits of 6 Local Councils, outlines the findings of audits conducted on 6 local councils under the Public Interests Disclosure Act 1994.
NSW Child Death Review Team Annual Report 2021-22 tabled
25 Oct 2022
The NSW Ombudsman and Convenor of the NSW Child Death Review Team (CDRT) Paul Miller tabled the NSW Child Death Review Team Annual Report 2021-22 in Parliament today.
NSW Ombudsman Annual Report and summary of investigations report tabled in Parliament
25 Oct 2022
The NSW Ombudsman’s Office Annual Report: 2021-22 has been tabled in Parliament today.
The report provides insight to the 24,874 contacts received by the office in the financial year to 30 June 2022. These included 12,363 actionable complaints, which highlight the diversity of issues raised by NSW citizens accessing services from NSW Government agencies, local councils and certain community-service providers.
COVID complaints to NSW Ombudsman increased in the second year of the pandemic
07 Sep 2022
In a report tabled in Parliament today, The COVID-19 pandemic: second report , NSW Ombudsman Paul Miller has looked back on complaints received by the Ombudsman since his March 2021 report on the COVID pandemic (2020 hindsight: the first 12 months of the COVID-19 pandemic).
Homeless people with complex needs may be falling through the safety net of Government-funded homelessness refuges
30 Aug 2022
People who need help with homelessness are some of the most vulnerable people in our society. Factors that contribute to homelessness include mental illness or disability, substance abuse or challenging behaviour. However, these same factors can lead to people being excluded or evicted from the refuges that are meant to provide the safety net to support them.
Public housing failures in meeting the needs of tenants with disability
29 Jul 2022
NSW Ombudsman Paul Miller has called for significant improvements to be made to the delivery of public housing disability modifications. His report to Parliament tells the story of 3 public housing tenants who requested reasonable disability modifications to make their homes safe for them.