We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.
Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.
A new research report by the NSW Child Death Review Team (CDRT) has examined evidence on suicide-related deaths among sexually diverse, gender diverse and/or intersex children and young people in NSW, making recommendations to reduce the risk of future deaths.
On 28 August we tabled a report that highlighted the NSW Department of Communities and Justice’s (DCJ) wrong conduct in handling reports made to it raising concerns about children not yet born (referred to as ‘pre-natal reports’).
The NSW Ombudsman has welcomed the appointment of Heidi Hardy as the new Deputy Ombudsman, Aboriginal Programs.
From resolving everyday service failures to identifying areas for public sector reform, the NSW Ombudsman’s Casebook July 2026: Investigations and complaint-handling case studies (Casebook) demonstrates how independent oversight leads to fairer outcomes for the people of New South Wales.
The NSW Ombudsman has released a report detailing its assessment of the implementation of the NSW Aboriginal Procurement Policy (APP) since its commencement in January 2021.
A NSW Ombudsman investigation has found that South Coast Correctional Centre’s (South Coast CC) treatment of inmates in protective custody, who were locked in for 24 hours a day without access to open-air exercise, to be unlawful and oppressive.
A NSW Ombudsman investigation has identified failures within Insurance and iCare NSW’s (icare’s) management of workers compensation premiums between 2017 and 2023.
A NSW Ombudsman report has found the administrative conduct of Lane Cove Council regarding its compliance with, and regulation of, fire safety requirements at a property in Lane Cove to be unreasonable and contrary to law.
A NSW Ombudsman report has identified shortcomings in the design and implementation of the audit program for COVID grants. The audits were administered by Service NSW (SNSW) and Revenue NSW (RNSW).
On 9 March we tabled a report that provides a high-level snapshot of the maturity and effectiveness of complaint handling systems across NSW public authorities.
In a report tabled today, the NSW Ombudsman has called on the Minister for Corrections to respond to concerns that insufficient steps have been taken in due time to reform the inmate discipline system in response to the Ombudsman’s 2024 investigation.
A newly released NSW Ombudsman investigation has denounced DCJ’s longstanding practice of closing ROSH reports on the stated basis that it has inadequate resourcing to undertake the necessary investigation and assessment of risk.
We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.
Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.