Our scope is broad and our work is far-reaching – from oversight of NSW government funded services for vulnerable families and communities, to guidance and best practice on complaints handling, to reviewing and reporting on child deaths within NSW.

Our diverse and collaborative team is made up of ethical, impartial, open and respectful individuals who are driven in their work to help the people of NSW. Find out more about our current vacancies and how you can contribute.

We’re proud of the work we do

As an organisation with integrity at its core, we live and breathe our values of integrity, impartiality, fairness, transparency, professionalism and respect. We achieve excellence through competence and diligence.

We’ve got a reputation for fairness

We attract people who hold integrity as a core value.  We work only in the public interest and our work helps to achieve real improvement and positive change in public administration and community service delivery.

We’re all about impact

We’re not advocates but we level the playing field. When people come to us with an issue we listen, provide advice and guidance and give an impartial assessment of an agency’s conduct. We are about balance and objectivity, helping to resolve problems using the insights, experience and expertise of our people.

Get variety in your work

Our scope is enormous as we touch almost every aspect of how a government delivers in NSW. The work is interesting, complex and challenging and there’s a range of ways you can grow your career with us. We aim to guide and grow our people with the skills they need to be the best they can and give the most impact to what they do.

Diversity matters

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. We strive to have a workforce that reflects the breadth and diversity of the people we pursue fairness for in NSW.

We offer flexibility and hybrid working arrangements, work life balance with a 35 hour work week and an office in the Sydney CBD which is close to public transport. Everyone has different needs and our versatile work culture allows you to craft a work routine to suit you, the office and the people we serve.

As an Ombo employee, you have access to:

  • flexible and hybrid working arrangements
  • inclusive parental leave for new parents
  • learning and development opportunities
  • employee support and wellbeing services.

Make a difference with us

We are the organisation that shines a light on serious wrong conduct in the delivery of government services. Our ultimate goal is that everyone receives the right services and fair treatment from the agencies we oversight.

Our scope is broad and our work is far-reaching. We cover services for vulnerable families including the delivery of community services funded by government, local councils, correctional and youth justice centres, education, environment protections and public transport to name a few!

We have a passionate and collaborative workforce with a diverse mix of backgrounds, experience and skills and we’re proud to offer our people interesting, challenging and rewarding work across a range of professions.

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Journey Together artwork

We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.

Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.