Reports
Browse our library to find our special reports to Parliament, research reports, and Parliamentary and other submissions. Search by keywords, title, topic and report type.
All reports
"No capacity to allocate" — The Department of Communities and Justice's practice of closing ROSH (Risk of Significant Harm) reports
Reports to Parliament
A newly released NSW Ombudsman investigation has denounced DCJ’s longstanding practice of closing ROSH reports on the stated basis that it has inadequate resourcing to undertake the necessary investigation and assessment of risk.
Casebook January 2026: Investigations and complaint-handling case studies
Reports to Parliament
Casebook January 2026: Investigations and complaint-handling case studies highlights a selection of the 8,492 actionable complaints received and 4 maladministration investigations finalised between 1 July and 31 December 2025.
Inquiry into Intensive Therapeutic Care Report
Reports to Parliament
The report concludes that the state’s Intensive Therapeutic Care (ITC) program for children in Out-of-Home Care (OOHC) with high and complex needs is not operating as intended and is not achieving its key objectives.
Public Interest Disclosures Act 2022: Agency self-assessment audit report 2025
Reports to Parliament
Following commencement of the PID Act in 2023, we conducted self-assessment audits in both 2024 and 2025 to test agency compliance with certain key requirements of the PID Act.
Oversight of the Public Interest Disclosures Act 2022 Annual Report 2024-25
Reports to Parliament
The Oversight of the Public Interest Disclosures Act 2022 Annual Report 2024–25 includes information about agency activities to meet the requirements of the Public Interest Disclosures Act, and voluntary public interest disclosures received between 1 July 2024 and 30 June 2025.
Reviewable Child Deaths in NSW 2022 and 2023 Biennial Report to Parliament
Reports into the deaths of children
The Reviewable Child Deaths in NSW 2022 and 2023 Biennial Report to Parliament concerns the reviewable deaths of children in NSW during 2022 and 2023, and our work and activities in relation to reviewable deaths since its last such report in November 2023.
NSW Ombudsman Annual Report 2024-25
Office Annual Reports
The NSW Ombudsman Annual Report 2024-25 outlines our work over the past financial year in pursuing fairness for the people of NSW.
NSW Child Death Review Team Annual Report 2024-25
Annual reports
The NSW Child Death Review Team (CDRT) Annual Report 2024-25 describes the operations and activities of the CDRT during the period 1 July 2024 to 30 June 2025.
Utilising Generative Artificial Intelligence (GenAI) to assist complainants who speak English as a Second Language
Research reports
A new report by researchers from the University of Newcastle, supported by the NSW Ombudsman, examines how Generative Artificial Intelligence (GenAI) could help people who speak English as a Second Language (ESL) navigate the complaints process.
50 Years of the NSW Ombudsman
Reports to Parliament
Discover the history of the NSW Ombudsman, written by Dr Lisa Murray, public historian.
Casebook July 2025: Investigations and complaint-handling case studies
Reports to Parliament
Casebook July 2025: Investigations and complaint-handling case studies is a summary of all investigations completed by the NSW Ombudsman between 1 January 2025 and 30 June 2025.
Submission to the Legal and Constitutional Affairs Legislation Committee inquiry into the Whistleblower Protection Authority Bill 2025 (No. 2)
Other submissions
This a copy of our submission to the Senate Standing Committees on Legal and Constitutional Affairs on the Whistleblower Protection Authority Bill 2025 (No. 2).
