Pursuing fairness for the people of NSW

Ombo home page

Complaints

Do you have a complaint about a NSW Government agency, local council or community service provider?

Make a complaint

Get instant guidance and information

Our AI assistant is available 24/7 to answer your questions and give you step-by-step guidance.
Use our AI assistant

Who we are

The NSW Ombudsman is an independent integrity agency that pursues fairness for the people of NSW. We strive to ensure that those entrusted with public power and resources fulfil their responsibilities and treat everyone fairly. 

Latest news

View all news

Oversight of the Public Interest Disclosures Act 2022 Annual Report 2024–25 tabled in the Parliament of NSW today 

The Annual Report includes information about agency activities to meet the requirements of the Public Interest Disclosures Act 2022, and voluntary public interest disclosures received between 1 July 2024 and 30 June 2025.  

PID Annual report

Revised Draft Statement of Commitment to Children’s Rights in recognition of World Children’s Day

We have incorporated feedback from a variety of stakeholders and are publishing our revised Draft Statement of Commitment to Children’s Rights in recognition of World Children’s Day.

Childrens day

NSW Ombudsman tables the Reviewable Child Deaths in NSW 2022 and 2023 Biennial Report to Parliament

This report concerns the reviewable deaths of children in NSW during 2022 and 2023, and our work and activities in relation to reviewable deaths since its last such report in November 2023. 

Reviewable deaths report tile

The NSW Child Death Review Team’s Child Deaths in NSW 2022 and 2023 Biennial Report to Parliament was tabled in the Parliament of NSW yesterday

The report concerns the 885 children who died in NSW in 2022 and 2023 and includes information about longer term trends in child mortality between 2009 and 2023.  

CDRT Biennial thumbnail

NSW Ombudsman tables Annual Report 2024–25 in milestone 50th anniversary year 

The NSW Ombudsman has tabled its Annual Report 2024–25 and the NSW Child Death Review Team (CDRT) Annual Report 2024–25 in the Parliament of NSW today. 

50 year annual report

Information relating to the NSW Ombudsman’s recommendation to review and reform inmate discipline in NSW correctional centres

In August 2024, the NSW Ombudsman tabled a report in Parliament following its investigation into the administration of inmate discipline in correctional centres.  

Inmate report thumbnail

Speak to us about customised training

We offer bespoke training courses to suit your learning needs
See training options
Back to top
Journey Together artwork

We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.

Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.