Our structure

We operate in a complex and changing environment. We have a flexible structure that allows us to respond to emerging priorities while continuing to deal with the day-to-day work of the office.

We are structured around the work that we do. Each of our business units as well as our corporate area is headed by either a deputy or assistant Ombudsman – all reporting to the Ombudsman. We provide details of the work undertaken by our business units on this website.

View our executive team.

View our organisational chart.

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