Access & equity training

We offer two workshops designed to assist agencies and organisations to be more accessible and responsive to the needs to their clients and customers. Both workshops are only available as in-house training. If you wish to discuss the delivery of this training, contact our Community Education and Training Unit.

Working with Aboriginal communities – NEW WORKSHOP

This new half-day workshop is delivered by staff from our Aboriginal Unit and builds on our foundation workshop, Aboriginal cultural appreciation. The workshop focuses on the key elements of good consultation, culturally appropriate communication protocols, and strategies to assist participants and organisations to more effectively engage and consult with Aboriginal and Torres Strait Islander people.
This training is only available in-house. Email or contact us for details, fees and to discuss your training needs.

We currently offer the following workshops:

Aboriginal cultural appreciation

This workshop provides an overview of Aboriginal history and culture, as well as culturally appropriate communication protocols and strategies to assist participants and organisations to more effectively assist Aboriginal and Torres Strait Islander people in their work. The course aims to better equip organisations and their staff to provide a culturally responsive, flexible and consistent services to Aboriginal and Torres Strait Islander people.

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Disability awareness training

Over 20% of Australians have a disability. This workshop has been developed to empower participants to work effectively and confidently with people with disabilities, and to explore strategies for establishing a disability-friendly workplace. This workshop provides participants with general awareness of disability and focuses on attitudinal and practical issues for people with disabilities.

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Supporting young people to make complaints and advocate for systems change

This 3 hour workshop is delivered by the NSW Ombudsman’s Youth Liaison Officer. It is targeted to frontline staff who work with agencies that provide services to children and young people, such as supported accommodation services, residential out-of-home care providers, neighbourhood centres and other youth support services.

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