Training manuals, workbooks and E-learning modules
Our training resources are here to enable government agencies and community service providers to improve their complaint-handling and other administrative practices. In this section you will be able to find downloadable versions of our training resources and E-Learning modules.
As an integrity agency aimed at ensuring fair treatment and services for all, we have made these resources freely available. Copyright applies as indicated in each resource.
We also offer sector-leading training, enabling our clients to leverage these resources to the fullest extent possible.