Community Education, Events and Forums

Our community education activities increase access to our services, raise awareness about the work we do, and help us identify issues that are important to the public. These community activities include:

  • conducting outreach, stakeholder and other forums
  • delivering information sessions for specific groups
  • giving presentations at conferences, seminars and meetings
  • providing information at community events.

In addition to these activities and the liaison and consultation work our staff do during projects and investigations, we have dedicated units and positions within our office that focus on working directly with the community. These include our Aboriginal Unit, our Youth Liaison Officer, and specialists in the disability areas.

Events and forums coming up

Information about upcoming outreach forums will be posted here and on our training and events calendar.

Call for speakers

13 November - interactive workshop
14 and 15 November 2018 - plenary and concurrent sessions
12th National Investigations Symposium, Four Seasons Hotel Sydney

The biennial National Investigations Symposium (NIS) aims to develop investigative and complaint-handling knowledge and skills within the public and non-government sectors and beyond. Over 40 international and Australian practitioners and experts will deliver presentations on a wide range of topics highlighting innovative complaint-handling and investigative practice

The NIS Committee is seeking abstracts for proposed presentations at the symposium from leading practitioners, policy-makers and researchers based on their operational knowledge, case studies and research.

Learn more

Out in the community

We participate in a range of community events, festivals and conferences. We also work with other government agencies and service providers at events that provide a one-stop shop for communities – giving people the opportunity to raise a wide range of questions and concerns about government services.

See our training and events calendar for more information about upcoming activities and events we will be at, or contact us if you would like to invite us to attend an event.

Information sessions and presentations

We offer brief general information sessions for community groups that focus on the roles and functions of the Ombudsman. We can also provide information sessions on specific areas of our work – such as the Ombudsman's role in community services, disability reportable incidents, employment-related child protection and our work with Aboriginal communities.

Resources and guidelines

Our community education program also produces a range of guidelines and accessible resources to help agencies and the public.
Learn more about our resources and guidelines.

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