Training Workshops & Events
Our training courses and workshops
The NSW Ombudsman offers a range of quality training workshops based on our 35 years of experience in assisting agencies and the public. Our highly interactive workshops provide participants with clear guidance and practical strategies to improve their skills and knowledge.
Community & disability services training
Complaint-handling & negotiation skills training
Employment-related child protection training
Public interest disclosures training
Our public interest disclosures (PID) training provides an overview of the public authority’s responsibilities under the Public Interest Disclosures Act 1994 and the roles and responsibilities of parties involved in disclosures. We can tailor training content to meet your agency’s training needs.
Featured training
Notifying and reporting allegations of workplace child abuse - free information session
This free information session will provide an overview of the employment-related child protection scheme in NSW and the role of the NSW Ombudsman.
The Ombudsman’s employment-related child protection functions are outlined in Part 3A of the Ombudsman Act. They require the heads of government agencies and some non-government agencies to notify the Ombudsman of any reportable conduct involving their employees. Reportable conduct includes allegations and convictions relating to abuse or misconduct involving children and young people.
Using case studies as examples, the session will provide participants with:
- an overview of employer obligations under the reportable conduct scheme
- information about how to recognise reportable conduct
- a snapshot of the key steps in responding to a child protection allegation, including risk assessment and management, investigation, sharing information under Chapter 16A and making a finding
- information about the roles and responsibilities of key agencies in child protection such as Police, Family and Community Services (FACS) and the Office of the Children’s Guardian (OCG).
- guidance in relation to notifying allegations and ongoing liaison with the NSW Ombudsman.
Upcoming training
Learn moreTraining Calendar
-
Notifying and reporting allegations of workplace child abuse - free information session
16 August 2017
Sydney CBD - for staff working in the Health sector
09:30 - 13:00 (3 hours and 30 minutes) -
Notifying and reporting allegations of workplace child abuse - free information session
05 September 2017
Parramatta
09:30 - 13:00 (3 hours and 30 minutes) -
Notifying and reporting allegations of workplace child abuse - free information session
15 November 2017
Sydney CBD
09:30 - 13:00 (3 hours and 30 minutes)
