Training Workshops & Events
Discover our training workshops
Fundamentals of complaint handling training
Effective complaint management systems training
Managing unreasonable conduct by complainants training
Public interest disclosure management training
Our training workshopsShow upcoming workshops
The NSW Ombudsman offers a range of workshops designed to help your organisation improve its administrative conduct, decision-making, standards of service delivery and develop a better understanding of your legislative obligations.
Delivered by experienced practitioner, our workshops are highly interactive and provide practical tools and tips to help improve your skills and knowledge in a range of areas, notably complaint handling and public interest disclosures.
Arrange in-house training for your agency
Contact us to find out how we can develop a tailored training solution for your team or department.
We will assess your needs and help you identify the workshop type, delivery option and facilitator who can help you achieve your learning goals.