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Reduced complaint-line hours due to COVID-19

18 Aug 2021

Our contact hours have changed temporarily. You can call us Monday to Friday between 9am and 12pm, and 1pm and 3pm.

New report released - An inherent conflict of interest: councils as developer and regulator

15 Dec 2020

There is inherent potential for conflicts of interest when NSW local councils undertake their own developments, according to a new report by the NSW Ombudsman.

The report An inherent conflict of interest: councils as developer and regulator, tabled in Parliament today by Acting Ombudsman Paul Miller, has found this potential exists because there are no clear guidelines or best-practice approaches for instances when a local council is both the developer as well as being the regulator of that development.

The report also highlights an instance when such a conflict of interest led to unlawful action.