Good conduct and administrative practice - Guidelines for state and local government
|Publication Date||7 April 2017|
Now in their third edition, the Good conduct and administrative practice guideline explain these principles
and provide advice – informed by administrative law, the work of the Ombudsman over the past 40 years
and, where relevant, the expertise of other accountability bodies – about their practical application in the
The guidelines are intended to:
- assist public officials to understand the standards of good conduct and administrative practice that
are expected of them
- provide guidance to managers to assist in the supervision and training of staff
- assist agencies in the development and review of relevant policies and procedures.
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