News

Ombudsman tabled reports in Parliament

25 Jun 2019

Ombudsman Michael Barnes has tabled two reports in Parliament today, the Biennial report of the deaths of children in New South Wales: 2016 and 2017 and Review of suicide clusters and evidence-based prevention strategies for school-aged children.

The Biennial report concerns 981 children aged from birth to 17 years who died in NSW in 2016 and 2017 and the second report, Review of suicide clusters sets out what is known about suicide clusters among school-aged children, and examines current policy frameworks.

Read the Biennial report and Review of suicide clusters report.
Read the Media release

Buckle-up safely

05 Jun 2019

Kids are dying in car crashes because some parents and carers are failing to heed the ‘Buckle-Up Safely’ message, the NSW Child Death Review Team (CDRT) has found.
Ombudsman Michael Barnes has tabled a report in the Parliament today reviewing the deaths of 66 children aged less than 13 years who died as passengers in vehicle crashes in NSW between 2007-2016.

Read our report

Read media release

New Deputy Ombudsman appointed

26 Mar 2019

A former senior NSW public servant, Paul Miller, has been appointed Deputy Ombudsman and Community and Disability Services Commissioner, the NSW Ombudsman announced today.

Read Media Release

Oversight of the Public Interest Disclosures Act Annual Report

28 Feb 2019

The NSW Ombudsman, today tabled the Oversight of the Public Interest Disclosures Act Annual Report 2017-18 in Parliament. The report describes how public sector agencies are discharging their responsibilities under the PID Act and the activities of our office to support those agencies and persons who make public interest disclosures.

The report shows that 1,166 reports – or public interest disclosures – were made about the conduct of NSW public sector staff or organisations in 2017-18.

Read the report

View summary on YouTube

Telephone issues

11 Feb 2019

Our phones are now working. Our apology for any inconvenience.

Delays responding to complaints

31 Jan 2019

We have a backlog of complaints following the Christmas holiday office closure. Our response time should return to normal by the end of February.

All new complaints are being assessed to identify priority. We are about 1-2 weeks behind our 10 working day response timeframe.

If you need an update or to provide further information on your complaint – please contact our inquiries team between 9am and 4pm on Monday to Friday, on 02 9286 1000 or toll free on 1800 451 524.

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