Office Closure from 2pm on 18 March 2020

17 Mar 2020

At 2pm on Wednesday 18 March, NSW Ombudsman has had to effect the immediate physical closure of our offices. This is a direct result of the COVID-19 Pandemic.

NSW Reportable Conduct Scheme moves to Office of the Children's Guardian

29 Feb 2020

From 1 March 2020, the Reportable Conduct Scheme will be transferred to the Office of the Children’s Guardian from the NSW Ombudsman under the new Children's Guardian Act 2019.

Christmas and New Year Closedown

20 Dec 2019

The NSW Ombudsman’s offices will be closed from Monday 23 December 2019. We will re-open on Monday 6 January 2020.

We wish everyone a happy holiday season.

Ombudsman’s 2018–19 Annual Report

31 Oct 2019

The NSW Ombudsman, Mr Michael Barnes, today tabled the Annual Report 2018–19 in Parliament.

The report details the work done across the broad range of areas within the Ombudsman’s jurisdiction. The Ombudsman oversights NSW public sector agencies and private sector agencies that care for children or provide community services.

Over the past year, we provided assistance and advice to over 40,600 people and agencies who contacted the office for help.

The annual report highlights the many ways that the Ombudsman adds value, including case studies relating examples of how we deal with individual requests for assistance.

Read the report.

Read the media release.

NSW Child Death Review Team Annual Report 2018–19

31 Oct 2019

The NSW Ombudsman and Convenor of the NSW Child Death Review Team (CDRT), Michael Barnes, tabled the CDRT’s annual report 2018–19 in Parliament today.

The CDRT is comprised of key government agencies and independent experts in child health, research and injury prevention, and aims to prevent and reduce the deaths of children in NSW.

The annual report describes the work of the CDRT over the last year. Most importantly, the report also details the degree to which the CDRT’s recommendations to prevent or reduce the likelihood of child deaths have been accepted by government, and the progress being made by agencies to implement them.

Read the report.

Read the media release.

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