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Faith groups unite with survivors of abuse to make institutions child-safe

On 12 September 2018, representatives from around 20 faith groups came together with prominent survivor advocates to form a joint standing committee to focus on what needs to be done to protect children from abuse within faith based settings.

It is intended that this initial multi-faith and survivor committee will provide a strong platform to identify what is required to meet the Royal Commission’s child-safe recommendations.

The Honourable Pru Goward MP, Minister for Family and Community Services and Minister for the Prevention of Domestic Violence and Sexual Assault, opened the event, which has been jointly conceived and delivered by the NSW Ombudsman and the Children’s Guardian.

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Complaint handling improvement program

The NSW Ombudsman, Mr Michael Barnes, tabled a report in Parliament on the implementation of the Whole of Government Commitments to Effective Complaint Handling (the Commitments), which form part of the Complaint Handling Improvement Program (CHIP).

Read the report.
Read the media release.

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Report of Reviewable Deaths

The NSW Ombudsman tabled a report in Parliament on the deaths in 2014-2017 of 494 people with disability who lived in residential care.

The report identifies a range of actions by disability providers and health services that are required to reduce preventable deaths.

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Our publications

We produce a range of publications including general information for the public, guidelines for agencies and organisations we oversight, discussion papers seeking information from the public, annual reports outlining the work we have done during the financial year and special reports to Parliament about public interest issues. Some of our publications are also available in community languages.

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Featured publication

The NDIS Quality and Safeguards Commission started in NSW and SA on 1 July 2018. Some of the NSW Ombudsman’s functions in relation to services and supports for people with disability have now moved to the NDIS Quality and Safeguards Commission. Complaints and reportable incidents involving NDIS providers are now handled by the NDIS Quality and Safeguards Commission. Read fact sheet to learn more.

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