Who can complain to us
Anyone can make a complaint to the Ombudsman.
If you do not want to complain yourself, you can ask someone else (for example: a relative, friend, advocate, solicitor or welfare worker) to complain on your behalf.
A Member of Parliament can also make a complaint for you.
It is best you provide any advocate written consent. We require it in certain circumstances.
- Tips for making a complaint
- Information in other languages
- Annual reports
- Fact sheets