Latest Publications

NSW Ombudsman produces reports, discussion papers, guidelines, brochures, fact sheets and newsletter to inform the public about the role and the work of the office.

Click on a link below to access some of our latest publications.

August 2008

Supporting people with an intellectual disability in the criminal justice system: progress report

July 2008

Fact sheet for small agencies: Ombudsman inquiries

Ombo Info Volume 1 Issue 1

June 2008

Information sheet: The Ombudsman and you (updated)

Information sheet: NSW Ombudsman's work with Juvenile Justice

General information: making a complaint to the Ombudsman (updated)

Family Support Services Complaint Handling Review

May 2008

Information sheet: Protection of whistleblowers Practical alternatives to confidentiality (updated)

April 2008

Reviewable Disability Deaths: Frequently Asked Questions

Guidelines for dealing with youth complaints

January 2008

Complaint handling systems survey report - Councils December 2007

Complaint handling systems survey report - Departments and Authorities December 2007

December 2007

Report of Reviewable Deaths in 2006 Volume 2: Child Deaths

Law Enforcement (Controlled Operations) Act Annual Report 2006 - 2007

November 2007

Report of Reviewable Deaths 2006 Volume 1 Deaths of people with disabilities in care

Review of Emergency Powers to Prevent or Control Disorder

October 2007

NSW Ombudsman Annual Report 2006-2007

Unreasonable complainant conduct: interim practice manual