Latest Publications

NSW Ombudsman produces reports, discussion papers, guidelines, brochures, fact sheets and newsletter to inform the public about the role and the work of the office.

Click on a link below to access some of our latest publications.

November 2009

The implementation of the Joint Guarantee of Service for People with Mental Health Problems and Disorders Living in Aboriginal, Community and Public Housing

October 2009

• Annual Report 08-09
• The death of Ebony: The need for an effective interagency response to children at risk

August 2009

• Complaint handling kit

July 2009

• Managing Unreasonable Complainant Conduct Practice Manual 2009
• Unreasonable Complainant Conduct Project Report - June 2009