Investigation training

We have a number of workshops tailored for both government and non-government agencies that cover an agency’s obligations and the key components of conducting investigations in the workplace:

Contact our Community Education and Training Unit for more information.


We currently offer the following workshops:

10th National Investigations Symposium

The National Investigations Symposium is a biennial event for public sector investigators and complaint handlers run by the NSW Ombudsman, the Independent Commission Against Corruption and IPAA NSW. It provides a unique forum for public officials to increase their knowledge, skills and techniques, and offers significant professional development and networking opportunities. The Symposium will be held on 5 to 7 November 2014 at the Four Seasons Sydney.

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Administrative law in the public sector

This half day workshop explores the key administrative law principles and their application when conducting investigations in the public sector. It provides participants with an understanding of the essential components of administrative law and their relevance to public sector investigations.

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Handling serious child protection allegations against employees

This workshop provides participants with specialist and practical knowledge that will help them deal with some of the more complex challenges associated with handling serious allegations against employees. This new workshop is delivered by the Deputy Ombudsman and Community and Disability Services Commissioner, Steve Kinmond.

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Handling serious incidents in the disability sector

This workshop focuses on how to respond to serious incidents of abuse and neglect that may arise in a disability service setting. It provides practical advice to help you deal with some of the more complex challenges associated with handling serious incidents, including allegations that may involve a criminal element.

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Investigating misconduct in the public sector

This two-day workshop explores the essential elements for responding to allegations of misconduct in the NSW public sector.

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Public interest disclosures management training

This workshop provides an overview of your agency’s obligations under the Public Interest Disclosures Act 1994. It covers the why, what, how and who of public interest disclosures as well as the responsibilities of the nominated officers and agency executives. The workshop also discusses strategies for managing parties involved in the disclosure. It also outlines the role of the NSW Ombudsman.

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