Community Education, Events and Forums

Our community education activities increase access to our services, raise awareness about the work we do, and help us identify issues that are important to the public. These community activities include:

  • conducting outreach, stakeholder and other forums
  • providing information sessions for specific groups
  • giving presentations at conferences, seminars and meetings
  • providing information at community events.

In addition to these activities and the liaison and consultation work our staff do during projects and investigations, we have dedicated units and positions within our office that focus on working directly with the community. These include our Aboriginal Unit and our Youth Liaison Officer.

Events and forums coming up

16 years of Reportable Conduct - What have we learnt and where are we heading? Forum

06 Jan 2016

Date: Friday, 26 February 2016

Venue: Sheraton on the Park, 161 Elizabeth Street, Sydney, NSW 2000

Our reportable conduct jurisdiction commenced in 1999, when a system was established for independent oversight of the handling of child abuse and neglect allegations against the employees of more than 7,000 government and non-government agencies.

The Royal Commission into Institutional Responses to Child Sexual Abuse has repeatedly highlighted the risk to children when reportable allegations are not handled effectively and where agencies fail to have good systems in place for preventing and responding to abuse.

As other states and territories are considering how to strengthen their child-related employment systems, they are increasingly looking to the NSW scheme as a ‘best practice model’.

This provides a unique opportunity for the NSW Ombudsman to partner with all our stakeholders to reflect on our progress, identify strengths and weaknesses, and collectively contribute to an important conversation about the future direction of the scheme.

The forum will bring together representatives from the education, out-of-home care, early childhood, religious and sport and recreational sectors to examine the lessons learnt by stakeholders over 16 years of the reportable conduct scheme. There will be a panel relating to each of these key sectors throughout the day, as well as presentations from keynote speakers. Participants will hear about the scheme’s strengths, acknowledge the challenges that need to be met, and collectively identify future directions.

Register now

Information about upcoming outreach forums will be posted here and on our training and events calendar.

Out in the community

We participate in a range of community events, festivals and conferences. We also work with other government agencies and service providers at events that provide a one-stop shop for communities – giving people the opportunity to raise a wide range of questions and concerns about government services.

See our training and events calendar for more information about upcoming activities and events we will be at, or contact us if you would like to invite us to attend an event.

Information sessions & presentations

We offer brief general information sessions for community groups that focus on the roles and functions of the Ombudsman. We can also provide information sessions on specific areas of our work, such as the Ombudsman's role in community services, employment-related child protection and police complaints.

Resources and guidelines

Our community education programme also includes producing a range of guidelines and accessible resources to assist agencies and the public. Learn more.

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