What's New

• Latest news
  • Archived news
• Latest publications
• Latest media releases
  • Archived media releases
• Upcoming workshops
• Highlighted reports

About Us

• Highlights of our work
• Our responsibilities
  • Deal with complaints
  • Oversee and monitor investigations
  • Scrutinise systems
  • Hear appeals on witness protection issues
  • Review the situation of people in care
  • Monitor and review community services
  • Review reviewable deaths
  • Review the implementation of legislation
  • Provide information and advice
  • Coordinate Official Community Visitors program
  • Provide community education and training
• Organisation structure
• Policies
  • Code of conduct
  • Compliments and complaints
  • Conflict of interests
• Current interagency arrangements
• Legislation
  • Maladministration or "wrong conduct"
• Corporate plan
• Employment opportunities
• Information for students

Complaints

• What you can complain to us about
  • Public sector agencies
  • Local government
  • NSW Police
  • Community services
  • Workplace child protection
  • Correctional centres
  • Freedom of information
• What you cannot complain to us about
• Tips for making a complaint
• Other complaint handling bodies
• Online complaint form
• Workplace child protection notification form
• Dealing with unreasonable complainant conduct project

Guidelines for agencies

• Guidelines on workplace child protection issues
• Guidelines for community services providers
• Guidelines for public sector agencies and councils

Training & Workshops

• General training
• Community services training
• Employment-related child protection training
• Reviewable death issues workshop
• Training registration online form

Publications

• Annual reports
• Special reports to Parliament
• Discussion and issues papers
• Guidelines
• Fact sheets
• Brochures
• Newsletters
• Forms
• Information in other languages
• Complete list of reports
• Online order form

FAQs

Links