Search
What's New
Latest news
Archived news items
Latest publications
Latest media releases
Archived media releases
Upcoming workshops
Higlighted reports
About Us
Highlights of our work
Our responsibilities
Deal with complaints
Oversee and monitor investigations
Scrutinise systems
Hear appeals on witness protection issues
Review the situation of people in care
Monitor and review community services
Review reviewable deaths
Review the implementation of legislation
Provide information and advice
Coordinate Official Community Visitors program
Provide community education and training
Organisation structure
Our executives
The general team
The police team
The child protection team
The community services division
The corporate team
Annual report
Policies
Code of conduct
Compliments and complaints
Conflict of interest
Guarantee of service
Current interagency arrangements
Legislation
Maladministration or "wrong conduct"
Corporate plan
Employment opportunities
Information for students
Complaints
What you can complain to us about
Public sector agencies
Local government
NSW Police
Community services
Workplace child protection
Correctional centres
Freedom of information
Protected disclosures
What you cannot complain to us
Tips for making a complaint
Other complaint handling bodies
Online complaint form
Workplace child protection notification form
Guidelines for agencies
Guidelines on workplace child protection issues
Guidelines for community services providers
Guidelines for public sector agencies and councils
Training and workshops
Training for public sector staff & others
Complaint handling for front line staff
Dealing with unreasonable complainant conduct
Art of negotiation
Training for the community services sector
Workshops on workplace child protection
Responding to allegations against employees
Child protection policy development
Risk management
Briefings about Part 3A of the Ombudsman Act
Workshops on reviewable deaths issues
Information sessions on the role of the Ombudsman
Workshop registration form
Publications
Annual reports
Special reports to Parliament
Other reports
Discussion and issues papers
Guidelines
Fact sheets
Brochures
Newsletters
Forms
Information in other languages
Complete list of reports
Online order form
FAQs
Links
You are here:
Annual reports
Special reports to Parliament
Other reports
Discussion and issues paper
Guidelines
Fact sheets
Brochures
Newsletters
Forms
Information in other languages
Complete list of reports
Online order form
Brochures
8/08/2008 --
Know your rights as a consumer of community services
23/06/2008 --
General information: making a complaint to the Ombudsman
27/07/2006 --
Got a complaint? (Aboriginal poster)
27/07/2006 --
Talk to us! (Aboriginal brochure)
1/04/2006 --
Got a complaint? (sticker)
1/04/2006 --
Got a complaint? (Youth brochure)
1/04/2006 --
Got a complaint? (youth poster)
15/03/2006 --
Training workshops 2006
18/03/2005 --
Have you got a problem with a NSW agency?
1/06/2004 --
Compic poster
1/06/2004 --
Some tips for making a complaint
1/06/2004 --
Thinking of blowing the whistle? (Agencies)
1/06/2004 --
Thinking of blowing the whistle? (Council)
1/04/2004 --
A voice for people in care
1/02/2004 --
The rights Stuff: Tips for making complaints and solving problems- A Toolkit for consumers of community services in NSW
NSW Ombudsman
Feedback
|
Copyright
|
Disclaimer
|
Privacy
|
NSW Government