News

National Investigations Symposium

25 Sep 2014

The National Investigations Symposium is a biennial event for public sector investigators and complaint handlers run by the NSW Ombudsman, the Independent Commission Against Corruption and IPAA NSW. It provides a unique forum for public officials to increase their knowledge, skills and techniques, and offers significant professional development and networking opportunities.

Review report released

18 Sep 2014

The NSW Ombudsman’s review of the operation of the offence of continuing to be intoxicated and disorderly in public was tabled in Parliament today by the Attorney General. The review looked at the use of on-the-spot fines and charges for intoxicated and disorderly conduct that continued despite the person having been given an opportunity to comply with a formal move on direction from police.

New Deputy Ombudsman (Aboriginal Programs) Announced

08 Sep 2014

Ombudsman Bruce Barbour announced the appointment of Mr Danny Lester as the inaugural Deputy Ombudsman (Aboriginal Programs) today. Mr Lester will take up the position from 7 October. His first focus as Deputy Ombudsman will be setting the direction and approach for the Ombudsman’s monitoring responsibilities in relation to the government’s OCHRE initiatives.

For more information about Mr Lester see the media release.

New oversight function for the NSW Ombudsman - reportable incidents in disability supported group accommodation

08 Sep 2014

Recently passed amendments to the Ombudsman Act 1974 create a new role for the Ombudsman. We will now oversight agency responses to allegations of reportable incidents in disability supported group accommodation.

Going Home Staying Home (GHSH)

08 Sep 2014

On 12 August 2014 we met with representatives from the Department of Family and Community Services and the relevant peak bodies to discuss the NSW Government’s reform of Specialist Homelessness Services, Going Home Staying Home (GHSH).

Deputy Ombudsman on the SOCAP Board

08 Sep 2014

Chris Wheeler, Deputy Ombudsman, has recently been appointed to the board of the Society of Consumer Affairs Professionals (SOCAP). Established in 1991 and part of an international network, SOCAP provides training and networking opportunities to its members who work in complaint handling, dispute resolution, service charters and customer service delivery.

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