NSW Ombudsman Annual Report 2014-2015

26 Oct 2015

The Acting Ombudsman has today tabled his Annual Report for 2014-2015.

Our annual report is a significant way of communicating what we have done in the last twelve months and is also an opportunity for us to share information and increase public understanding about who we are and what we do.

The report outlines the work of our office for the year, including our complaint handling and systemic work.

16 years of Reportable Conduct — What have we learnt and where are we heading? Forum

28 Sep 2015

Date: Friday, 26 February 2016
Venue: TBC (Central Sydney)

The NSW Ombudsman’s reportable conduct jurisdiction commenced in 1999, when a system was established for independent oversight of the handling of child abuse and neglect allegations against the employees of more than 7,000 government and non-government agencies.

Restricted Premises Act police search powers and offences – call for submissions

11 Sep 2015

We are calling for submissions to our review of new police search powers and offences in the Restricted Premises Act, intended to help combat gun crime and target premises used by serious criminals. The new firearm search powers have been used to search a number of suspected bikie clubhouses. Submissions are due by 2 October 2015.

Disability e-news

11 Sep 2015

We recently published our first e-news update for the NSW Ombudsman’s disability-related work, which provides a regular update on the priorities, progress and outcomes of our work and any emerging issues or developments. You can access the newsletter here


11 Sep 2015

The NSW Ombudsman’s training calendar for 2015 is now available and includes regional workshops in the following locations:

  • Bathurst: Frontline complaint handling - 27 October & Managing unreasonable complainant conduct - 28 October
  • Port Macquarie: Frontline complaint handling  - 3 November
  • Katoomba: Public Interest Disclosures – 30 November
  • Newcastle: Handling serious incidents in the disability sector – 12 November

Visit our training pages to register or for more information.

PID Practitioners Forum

11 Sep 2015

On Tuesday 25 August 2015, 50 senior staff from state and local government authorities attended our PID Practitioners’ Forum. Acting Ombudsman Professor John McMillan attended to welcome attendees. The forum focused on ‘Learning from each other’ and practitioners were interested to hear from guest speakers who shared their knowledge and experience managing disclosures.

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