Make a complaint online

We encourage you to talk to the agency/council first and try to resolve the complaint by writing to the agency - giving them up to six weeks to address your complaint. You can read our tips for making a complaint to help you do this.

If you have already contacted the agency involved, please use the ONLINE COMPLAINTS FORM to submit a complaint for assessment.

If you can, we encourage you to approach the agency involved about your problem, to give them an opportunity to address the problem. You can read our tips for making a complaint to help you do this.

If you would like to discuss this matter with our Community Services Intake team, please contact them between 9am to 4pm on 02 9286 1000 or toll free on 1800 451 524 or use the ONLINE COMPLAINTS FORM to submit a complaint for assessment.

If you can, we encourage you to approach the agency involved about your problem, to give them an opportunity to address the problem. You can read our tips for making a complaint to help you do this.

If you have already approached the agency involved, please use the ONLINE COMPLAINTS FORM to submit a complaint for assessment.

We provide assistance, guidance, resources and training to public authorities responsible for managing and responding to public interest disclosures. For inquires and further information, please contact the PID Unit on 02 9286 1000 or email pid@ombo.nsw.gov.au.

Please contact the Financial Ombudsman Service at www.fos.org.au

Please contact NSW Fair Trading at www.fairtrading.nsw.gov.au

Please contact the Commonwealth Ombudsman at www.ombudsman.gov.au

Please contact Fair Work Australia for Private sector employment matters.

Please contact NSW Industrial Relations Commission for NSW public sector and local government employment matters.

You have selected to make a complaint about a supplier of water, gas or electricity. The Energy and Water Ombudsman (EWON) handles most complaints about electricity, gas or water suppliers in NSW. You can visit the EWON website at www.ewon.com.au however if the supplier is a member of the EWON scheme you should complain to them first. We can assess complaints about all other suppliers/distributors of energy or water. Call our Inquiries team Monday to Friday between 9am to 4pm if you are unsure.

Please use the ONLINE COMPLAINTS FORM if you wish to make a complaint about a supplier/distributor who is not an EWON member.

Complaints about the Department please contact the Commonwealth Ombudsman at www.ombudsman.gov.au Other contact Law Access www.lawaccess.nsw.gov.au for referrals or legal advice.

Please contact the Financial Ombudsman Service at www.fos.org.au

Workers Compensation Insurer please contact WorkCover NSW at www.workcover.nsw.gov.au

Please contact the Judicial Commission of NSW at www.judcom.nsw.gov.aus

Please contact the Office of the Legal Services Commissioner at www.lawlink.nsw.gov.au/olsc

Please contact the Health Care Complaints Commission at www.hccc.nsw.gov.au If your complaint is about an administrative matter or public interest disclosure, you can discuss with our Inquiries team between 9am to 4pm on 02 9286 1000 or use the ONLINE COMPLAINTS FORM to submit a complaint for assessment.

Please contact the Telecommunications Industry Ombudsman at www.tio.com.au

Please contact NSW Fair Trading at www.fairtrading.nsw.gov.au or Law Access on 1300 888 529.

Please contact NSW Fair Trading at www.fairtrading.nsw.gov.au

or call Law Access on 1300 888 529

Please contact Financial Ombudsman Service on www.fos.org.au or Superannuation Complaints Tribunal at www.sct.gov.au

Please contact the Telecommunications Industry Ombudsman at www.tio.com.au